Privacy policy

Privacy Policy

Last updated: March 29, 2025

This Privacy Policy describes how Professional Services (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit or interact with our website https://digitaldesignservicescr.com (the “Site”) or use any of our digital design services (collectively, the “Services”).

By accessing or using our Services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with any part of this policy, please do not use our Services.

1. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes to our practices, technologies, or legal requirements. Updates will be posted on this page with an updated revision date. Continued use of our Services after changes constitutes acceptance.

2. Information We Collect

a. Information You Provide to Us Directly

When you contact us or purchase a service, we may collect:

  • Your name

  • Email address

  • Phone number

  • Business name (if applicable)

  • Billing information

  • Project details

  • Communications (such as emails or form submissions)

b. Information We Collect Automatically

When you access our Site, we may collect data using cookies or similar technologies, including:

  • IP address

  • Browser and device information

  • Site usage data (e.g., pages visited, time on page)

c. Information from Third Parties

We may receive information from:

  • Service providers (e.g., Shopify, Stripe, PayPal)

  • Analytics tools (e.g., Google Analytics)

  • Marketing partners

3. How We Use Your Information

We use your information to:

  • Provide and fulfill services requested

  • Manage client communications and projects

  • Process payments and invoices

  • Improve the performance and usability of our Site

  • Ensure security and detect fraud

  • Send updates, invoices, or marketing emails (if opted in)

4. Sharing Your Information

We only share your personal data as necessary to:

  • Fulfill contractual obligations (e.g., with payment processors)

  • Comply with legal obligations

  • Support functionality via third-party service providers (e.g., email, hosting)

  • Conduct marketing (only if consented)

We do not sell your personal information.

5. Cookies & Tracking Technologies

We use cookies and similar tools to:

  • Maintain website functionality

  • Analyze traffic and usage

  • Personalize user experience

You can manage cookies through your browser settings. Disabling cookies may affect your ability to use some features of our Site.

More info: Shopify Cookie Policy

6. Data Security and Retention

We implement reasonable security measures to protect your information. However, no method of transmission over the internet is 100% secure.

We retain personal information only as long as necessary to:

  • Provide our services

  • Comply with legal obligations

  • Resolve disputes

  • Enforce our agreements

7. Your Privacy Rights

Depending on your location, you may have rights to:

  • Access your personal information

  • Request corrections

  • Request deletion

  • Withdraw consent (where applicable)

  • Restrict or object to certain uses

To exercise these rights, email us at info@digitaldesignservicescr.com. We may request identity verification before processing.

8. International Users

If you are accessing our services from outside Costa Rica, please note that your data may be processed in jurisdictions that may not provide the same level of data protection as your home country.

We will take appropriate safeguards to ensure your information is treated securely, such as using contractual clauses approved by relevant authorities.

9. Children’s Privacy

Our services are not directed to individuals under 16. We do not knowingly collect data from children. If we learn that a child has submitted personal data, we will delete it promptly.

10. Third-Party Links

Our Site may contain links to external websites. We are not responsible for the privacy practices of such third-party sites and encourage you to review their policies.

11. Contact Us

If you have any questions, concerns, or wish to exercise your privacy rights, please contact us at:

Professional Services
📧 info@digitaldesignservicescr.com
📞 +1 (786) 991-0747
📍 El Llano San Miguel, Higito, Desamparados, San José, Costa Rica